Rah Rah Perfect LLC  |  Effective Date: July 28, 2026

In this Policy, "Rah Rah Perfect," "we," "us," and "our" refer to Rah Rah Perfect LLC. "You" and "your" refer to website visitors, customers, purchasers, parents, guardians, coaches, athletes, organization representatives, and others who interact with us.

1. SCOPE OF THIS POLICY

This Policy applies to personal information collected through our website, online store, customer service communications, order and return processes, warranty and guarantee claims, marketing activities, social-media interactions, and other business communications.

Our online store is hosted by Shopify and may use third-party services for payment processing, shipping, analytics, advertising, email, fraud prevention, and related operations. Those providers may process personal information under their own privacy notices and contractual obligations.

2. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information:

• Contact information, such as your name, email address, telephone number, billing address, shipping address, and organization or team name.

• Order and transaction information, such as products purchased, order number, purchase date, payment status, shipping method, tracking information, returns, refunds, warranty claims, and customer-service history.

• Payment-related information. Payment-card details are generally collected and processed by Shopify or an authorized payment provider. We do not typically receive or store complete payment-card numbers.

• Account information, such as login credentials, saved addresses, order history, and customer preferences when customer accounts are available.

• Communications and submissions, including emails, messages, reviews, survey responses, photographs, videos, testimonials, claim documentation, and other information you choose to provide.

• Device and usage information, such as internet protocol address, browser type, device type, operating system, approximate location derived from an IP address, pages viewed, links selected, referring pages, and interactions with our website.

• Marketing and advertising information, such as email preferences, ad interactions, cookie identifiers, and information used to understand whether advertising or promotional campaigns are effective.

• Fraud-prevention and security information used to verify transactions, protect accounts, investigate suspicious activity, and maintain website security.

3. HOW WE COLLECT INFORMATION

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, request a return, submit a claim, join a mailing list, or provide a review, photograph, video, or other content.

• Automatically through cookies, pixels, local storage, analytics tools, server logs, and similar technologies when you visit or interact with our website.

• From service providers and business partners, including Shopify, payment processors, shipping carriers, fraud-prevention providers, analytics providers, advertising platforms, and customer-service tools.

• From publicly available sources or social-media platforms when you interact with our public pages, tag our business, or make content publicly available.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process payments, fulfill orders, arrange shipping, provide tracking, and communicate about purchases.

• Respond to questions, provide customer service, and manage returns, refunds, warranty requests, the Season of Slide Guarantee, and the Season of Training Damage Replacement.

• Operate, maintain, personalize, troubleshoot, and improve our website, products, services, training materials, and customer experience.

• Detect, investigate, and prevent fraud, abuse, security incidents, unlawful activity, and violations of our policies.

• Send transactional communications, including order confirmations, shipping updates, policy notices, and responses to customer requests.

• Send marketing or promotional communications when permitted by law and consistent with your preferences. You may unsubscribe from promotional emails at any time using the link in the message.

• Measure website traffic, understand customer behavior, evaluate advertising performance, and present advertising that may be more relevant to visitors.

• Comply with legal obligations, respond to lawful requests, establish or defend legal claims, enforce agreements, and protect the rights, safety, and property of Rah Rah Perfect, our customers, and others.

• Use reviews, photographs, videos, testimonials, or other submitted content as authorized by our Terms and any permissions you provide.

5. COOKIES, ANALYTICS, AND ADVERTISING

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the store functioning, remember preferences, understand website performance, prevent fraud, measure marketing, and support advertising.

Some cookies are necessary for checkout, account access, security, and basic website functions. Other cookies may support analytics or advertising. Where required, our website will provide cookie or privacy controls that allow you to manage nonessential technologies.

You may also adjust browser settings to block or delete cookies. Blocking necessary cookies may prevent parts of the website or checkout from working correctly.

6. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients when reasonably necessary:

• Shopify and ecommerce providers that host and operate our online store.

• Payment processors, banks, and financial-service providers that authorize and process transactions.

• Shipping carriers, fulfillment providers, packaging partners, and address-verification services that help deliver orders.

• Technology, website hosting, analytics, advertising, email, customer-service, data-storage, security, and fraud-prevention providers.

• Professional advisers, including attorneys, accountants, insurers, consultants, and auditors.

• Government agencies, regulators, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect legal rights and safety.

• A purchaser, successor, lender, or adviser in connection with a possible or completed merger, financing, sale, reorganization, transfer of assets, or similar business transaction.

• Other parties at your direction or with your consent.

We do not sell personal information for money. However, certain uses of analytics or advertising technologies may be treated as a 'sale,' 'sharing,' or targeted advertising under some state privacy laws. Where required, you may use the privacy choices or opt-out tools provided on our website.

7. PHOTOS, VIDEOS, REVIEWS, AND ATHLETE INFORMATION

When you submit photographs, videos, reviews, testimonials, or other content, you are responsible for ensuring that you have the right to provide it. If a submission identifies or depicts another person, including an athlete or minor, you confirm that you have obtained any permission required to submit and authorize use of that content.

Please do not include unnecessary sensitive information in reviews, videos, photographs, warranty requests, or other communications. We may retain submitted content and related permissions for customer service, claim review, legal, educational, product-improvement, or marketing purposes as described in our Terms.

8. CHILDREN'S PRIVACY

Our website and online store are intended for adults purchasing or supervising athletic products and are not directed to children under 13. Children under 13 should not create accounts, place orders, join marketing lists, or submit personal information directly to us.

Parents, guardians, and coaches may provide information needed to purchase products or obtain support for a minor athlete. If you believe a child under 13 has submitted personal information directly to us without appropriate permission, contact us so we can review and, when appropriate, delete the information.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to complete transactions, provide customer service, maintain business and tax records, administer guarantees and warranties, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.

Retention periods vary according to the type of information, the nature of the relationship, legal requirements, and operational needs. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

10. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We also rely on Shopify and other service providers to maintain safeguards for information they process.

No website, transmission, payment system, or storage method can be guaranteed to be completely secure. You are responsible for protecting account credentials and should contact us promptly if you suspect unauthorized account activity.

11. YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have rights or choices concerning your personal information, such as:

• Requesting access to or a copy of certain personal information.

• Requesting correction of inaccurate personal information.

• Requesting deletion of certain personal information.

• Opting out of promotional email by using the unsubscribe link in a marketing message.

• Managing cookies or nonessential tracking through available website privacy controls and browser settings.

• Opting out of certain sales, sharing, or targeted advertising when applicable.

• Appealing a decision concerning a privacy request when applicable law provides that right.

Privacy rights are subject to legal limitations and verification requirements. We may need information to verify your identity and authority before completing a request. We will not discriminate against you for exercising a privacy right provided by law.

To submit a privacy request, email rahrahperfect@gmail.com with the subject line 'Privacy Request.' Please describe the request and provide enough information for us to locate the relevant records. An authorized agent may submit a request where permitted, but we may require proof of authorization and verification of the consumer's identity.

12. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to third-party websites, social platforms, payment services, shipping tools, or other services. We do not control their privacy, security, or content. Review the privacy notices of third parties before providing information to them.

13. INTERNATIONAL AND INTERSTATE PROCESSING

Rah Rah Perfect is based in Wisconsin and sells products within the United States. Personal information may be processed or stored in other states or countries by Shopify or other service providers. Those locations may have privacy laws that differ from the laws where you live.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our business, website, service providers, technology, or legal obligations. The revised Policy will be posted with an updated effective date. Material changes may also be communicated through the website, email, or another appropriate method.

15. CONTACT US

Questions, concerns, or privacy requests may be directed to:

Rah Rah Perfect LLC

W3096 Koch Rd

Fort Atkinson, WI 53538

Email: rahrahperfect@gmail.com